FAQs

 

Are any of your products nut-free?

At this time, Kiki’s cookies are not guaranteed to be nut-free.


Are any of your products gluten-free?

The Chocolate-Covered Sponge Toffee is gluten-free. We are hoping to add another gluten-free offering to our menu soon.


What is your delivery area?

Please visit our delivery page for delivery area information.


I live outside of your delivery area - can I pick up my order?

At this time we are offering delivery only. However, we never want to deprive anyone of our cookies. So please get in touch below, and we can arrange a convenient place to meet and deliver your order.


Why are there black-out times when I can't have an order delivered? 

At Kiki's, we make all of our cookies from scratch and bake them the same day we deliver them to you. We only trust a few individuals to make them for us. So occasionally we have other commitments and are unable to fulfill orders on a specific date. But remember that all of our cookies freeze well, so you can always order ahead of time and store them in your freezer until you need them.


What is the best way to freeze Kiki's cookies?

Simply place the cookies in a container or freezer bag, separating each layer with a sheet of wax paper. When you would like to enjoy a cookie or two, remove them from the freezer and let thaw for about 15 minutes.


Do you take special requests?

At Kiki's, we test all of our recipes several times until they are perfect. But sometimes, you would like something a little different. Perhaps you prefer your chocolate chip cookies with semi-sweet chocolate instead of milk chocolate. Or maybe you need a fix of our Ginger Molasses cookie that isn't on our menu during the summer months. Simply get in touch below, and we will do our best to fulfill your request. Please note that there is a minimum order quantity of three dozen for a custom order.